Context
I kept Googling “cracked heels men fix” and landing on the same three articles written for women, repackaged with a stock photo of a guy. The clinical sources were accurate but impersonal. The product sites were selling, not teaching. Nothing spoke to men who actually wanted to understand what was happening to their feet and what to do about it.
The numbers back up the gap. Three of them set up everything that follows.
Foot pain is near-universal in this audience. Action is not. Men over 40 sit in the peak risk window for plantar fasciitis, hallux rigidus, and fungal infections, and they are the demographic least likely to act. The market knows the audience exists. Men's grooming is now a $90.7B category. The supply of foot-specific guidance has not caught up.
Design synthesis
Men need a foot health resource that is male-specific, clinically grounded, and product-informed. No existing site occupies that intersection.
The Competitive Gap
Three categories of content exist for men's foot health. Each one does part of the job and stops short of the rest.
Clinical sources (WebMD, Mayo Clinic, Cleveland Clinic) deliver accuracy without a voice. Product-first content (sneaker blogs, GQ, Amazon listicles) names brands without explaining the underlying condition. Wellness platforms (Healthline, Verywell Health) write for a general audience that defaults to women. Each stops short of the same intersection.
The intersection is where the audience actually lives: male-specific, clinically grounded, and product-informed. It's the resource that should exist where the three categories overlap, not a compromise between them.
Competitor Analysis
Five categories shape how a man over 40 thinks about foot health: clinical, athletic, orthopedic, wellness, and grooming. None of them speak to him directly about feet. Mapping their feature sets, pricing models, and tone shows where the gap lives and what MSR can borrow.
Synthesis
The audience moves through these categories in order. Grooming gives him permission to pay attention. Athletic content gives him gear. Wellness gives him language for symptoms. Orthopedic gives him names for conditions. Hair and skincare give him the model: short intake, specific recommendation, no judgment. MSR uses each one's entry move and avoids each one's exit. The result is the foot health resource the audience already knows how to read.
The Pivot
The original plan was a premium men's foot care e-commerce site. Curated product kits: antifungal treatment, toe separators, insoles, foot cream. Headless Shopify, Next.js frontend, dark editorial brand.
The numbers kept breaking. Commodity products with thin margins, fulfillment costs, customer acquisition on a cold audience. Three weeks of margin modeling kept pointing to the same answer: the friction wasn't execution. It was the starting point.
The market sizing supported the thesis. The unit economics did not.
Then the market research showed the real problem. I used a jobs-to-be-done frame to redefine it: these men aren't hiring a product. They're hiring a reason to start paying attention. The gap wasn't in the products. It was in the information layer that should precede them. Men over 40 who aren't already thinking about their feet are expensive to convert. They need a resource they trust before they'll buy anything. The e-commerce model puts the transaction before the relationship that makes the transaction possible.
Key insight
The pivot wasn't away from e-commerce. It was toward content as the product, using e-commerce UX patterns to frame editorial decisions.
Site Architecture
Symptoms live in a tag rail, not the nav · A man with cracked heels should not have to know whether the answer is a routine, a kit, or an article. The tag pulls relevant content from all three. The nav stays clean. The symptom does the routing.
Seven primary routes, each designed for a different user task. The information architecture is the product strategy made navigable. Every route maps to a specific intent.
User Flows
Two paths to the product. Symptom-first and question-first end at the same decision.
Flow A is the symptom-first path. The user takes the assessment, answers a Q1 that branches into one of three Q2 sets, and lands on a personalized recommendation. Flow B is the question-first path. The user reads a guide, follows an in-article reference into related products and reviews, and out to the product CTA. Both paths converge on the same decision. The branch rules, click states, and end-state rationale are annotated inline.
Branch diamond · Q1 asks where the trouble lives. The answer routes into one of three Q2 sets: pain, nails, or fit. The branch cuts the number of questions the user actually sees.
Fork at the end of Flow A · The fork shows two end-states. The current path routes to an Amazon affiliate outbound. The pivot lands on an internal product page that captures email, reviews, and routine adherence.
Assessment Redesign
The original assessment ends in a tier label. The redesign ends in a specific next step. Six artifacts below: where the live version falls short, every question grouped by section, the wireframes at component fidelity, the decision flow behind the routing, the trade-offs that drove every scope move, and the layout rationale that defends every visual decision.
Problem & comparative analysis
The live assessment has three gaps worth closing. Five comparable intake tools (Function Health, WHOOP, BetterHelp, Hims, Eight Sleep) point to specific moves worth borrowing: symptom-first triage, why-we-ask microcopy, short branching paths, and scheduled re-engagement.
Every question, in order
Twenty-nine items across five sections. Step 0 is the only branching question; after triage, each visible section shows its full item set. Pain and Inflammation is the only three-state section because pain is interoceptive and binary forces false positives. The rest are binary checks. The note at the bottom of each section translates the flag count into a recommendation tier.
Wireframes at component fidelity
Six desktop states. Triage as Step 0. In-progress section with a sidebar that shows completed sections, the current one, and what is left. Skip confirmation. Results loading with an acknowledgment line. The three-block result (articles to read, a routine to follow, language for a podiatrist). Email capture as the primary save with a 30 and 90 day check-in opt-in. Two mobile variants for the touch-critical states.
Decision flow
Every branch in the routing logic, surfaced as a flowchart. Diamonds are decisions, rectangles are screens or actions, pills are start and end states. The Pain section is the only branch that renders three-state radios; everything else is binary. composeResult bucketizes flags, shifts on duration, and only surfaces the clinic callout when a section bucket reads high. Email and PDF endings opt the user into 30 and 90 day follow-ups.
Trade-offs and the decision argument
Nine decisions documented as trade-offs. What I chose, what I deliberately did not choose, and why. Closes with the case-study argument: personalization, re-engagement, and first-party data can be earned without trading the editorial trust the audience came for.
Layout rationale
Four layout decisions, each defended on usability, cognition, and emotional grounds. Each one was a deliberate choice over a documented alternative. The form is centered, supporting education sits beside it, the column is narrow, and the typography is editorial. The goal across all four is to lower the stigma barrier before the user reads a word.
Design Decisions
Two design decisions define the case study: the visual language and the review page layout. Each one is a hypothesis about the audience that the design has to pass or fail. Aesthetic preference is not part of the test.
Brand Direction: Dark Editorial
Hypothesis. A dark editorial aesthetic, borrowed from premium grooming and performance gear, lowers the stigma barrier before the user reads a word.
Test. Three visual directions were prototyped and evaluated against one question: does this aesthetic lower the stigma barrier before the first word is read?
Medical authority is precisely the barrier these men are already dealing with. Clinical design confirms the user’s fear: ‘this requires professional help.’ That’s what drives them away.
Hesitation in this audience comes from shame, not indecision. Pressure amplifies shame. Fear-based design destroys trust before it starts.
The visual language of premium grooming brands and men’s performance gear. Brands men already trust for personal care. The aesthetic says this topic is handled here with confidence, not apology.
Visual Directions Explored
Clinical · Rejected
Salesy · Rejected
Wireframe Explorations
Hero + Topic Grid · Chosen
Editorial hero, then a topic grid keyed by condition. Orient → Browse → Read in one scroll.
Symptom-First Picker · Rejected
Homepage = the assessment Step 0. Strong intent capture. Felt clinical at the door before trust was earned.
Library-First Index · Rejected
Homepage = full content grid. Strong SEO surface. Buried the brand voice and the “is this for me” moment.
Dark Editorial \u00B7 Chosen
Logomark: from footprints to monogram
Hypothesis. A serif monogram, anchored in the same typography as the editorial body, lowers the stigma barrier through quietness. The footprint mark we started with reads closer to mall-podiatry than premium grooming.
Test. Three monogram directions were prototyped against the same question as the visual direction: does this mark lower the stigma barrier before the first word is read?
Lora display
A single capital M set in the editorial body face. Anchored in the same typography as the rest of the brand. Quiet, restrained, at home next to long-form content. Reads at any size.
DM Sans bold
Modern and unfussy, but plain. The lowercase choice signals casualness without earning weight. Loses the editorial argument the brand makes elsewhere.
Barlow Condensed bold
Confident and athletic. Reads closer to performance gear than premium editorial. Wins on masculinity, loses on stigma reduction.
Chosen mark · four colorways
Navy
#1C3F5E
Cognac
#BE7241
Stone
#C4BCAE
Charcoal
#1A1A1A
Review Pages: E-Commerce UX, Not Blog Format
Hypothesis. Review readers want to evaluate, not read. A blog format buries the signal in narrative.
Test. An e-commerce layout (hero, specs grid, rating, pros/cons, buy links) does the orienting work. Users already know how to scan this pattern from every product page they have used. The site borrows it because it matches the task, not because the site sells anything. There is no checkout. There is no inventory.
Design System
Three typefaces, each with a job. The roles are explicit, not decorative. Below, each one is shown set in itself.
Barlow Condensed for display headlines
Display · 600 · uppercase
Authority and presence. Used at the largest scale where a headline has to land in a glance.
“Lora for editorial subheads and quotes.”
Serif · 400 italic · sub-display
Readable and approachable. Used for pull quotes, editorial subheads, and decision-note bodies.
DM Sans for body copy and UI. Legibility at scale, optimized for screen reading at small sizes and for predictable rhythm in long-form content.
Sans · 400 · body
Body and UI. The workhorse. Used for everything that is not a headline or a quote.
The token architecture runs three tiers: CSS custom properties as the source of truth, TypeScript semantic aliases for brand-aware naming, and Tailwind utilities consumed in components. One file change propagates everywhere. The same naming convention holds across Brand, Wayfarer, and Men's Sole Revival. This wasn't retrofitted. It was a decision made before the first component was built.
Same naming convention, different values per project. The AB Core Library holds primitives for all three properties.
The system on one page
Three signature documents pulled together for portfolio handoff. Each one stands on its own. Together they document the full visual system, the assessment flow, and the production component library.
Wordmark at four sizes, three logomark directions explored, four colorways of the chosen mark, lockups, palette of eight, typography specs with live specimen, glyph set, and four application mockups.
Flow map of the redesigned assessment. Five primary screens with arrows, four dashed branch states, six-cell annotation grid (tap targets, loading, haptic, error handling, accessibility, motion), legend strip.
Spacing on a 4-point base, radius scale, zero-drift token mapping for every component. Primary button by variant and state, article header, inputs, icons, and the CSS custom-property output side-by-side with the design tokens.
Every page serves a task, not a template
The information architecture maps directly to user intent. Three core page types cover the path from orientation to decision. Each layout was chosen for the task it serves, not for visual consistency across pages.
Orient
The homepage answers one question: is this site for me? Dark editorial sets the tone before a word is read. The topic grid orients by condition, not by product category. The assessment CTA gives a personalized entry point.
Assessment CTA in hero · Gives the hesitant user a low-commitment starting point. “What’s going on with my feet?” before “Read about fungus.”
Learn
Pillar articles are the content authority engine. Long-form editorial built for the user who wants to understand, not just skim. Each article targets a high-search-volume foot health question men are already asking.
Internal linking to reviews and routines · Articles drive traffic. Product reviews and routines capture the intent. Content flows toward decisions.
Evaluate
Product reviews use e-commerce layout patterns because the user's task is evaluation, not reading. Hero image, specs grid, star rating, pros/cons, affiliate CTAs. The format matches the mental model from every product page they've used.
Affiliate CTAs, not product listings · Revenue comes from referrals, not transactions. The trust model requires editorial independence from the products reviewed.
Impact
Success is defined before the data exists. Below: proxy metrics for each hypothesis, a phased evaluation plan, and the decision criteria that would tell us to stop, iterate, or scale. No fabricated numbers. No live data yet. Five things to measure, in priority order.
Validation approach
Phase 1 (0–3 months): Content publishing cadence, organic search impressions, Reddit community engagement. Signal: is anyone finding this?
Phase 2 (3–6 months): Time on page for reviews vs. articles, email signup rate, return visitor ratio. Signal: does the content structure match user intent?
Phase 3 (6–12 months): Affiliate click-through rates, brand partnership response rate, SEO keyword rankings. Signal: is this a viable business?
Decision criteria
If Phase 1 signals are flat after 3 months of consistent publishing, the content strategy hypothesis is wrong. Revisit topic selection, distribution channels, and SEO targeting before investing in Phase 2 metrics. If review page time-on-page is below threshold, the e-commerce layout assumption needs usability testing. The plan is designed to fail fast and fail specifically.
Reflection
The first build spent three weeks fighting a stack that wasn't right for the problem. The friction was the signal and I waited too long to act on it. The pivot from e-commerce to content wasn't a retreat. It was the moment the project found its actual shape.
The absence of user validation is the biggest open question. The e-commerce layout for reviews is the call I'd make again, but it hasn't been tested with the actual audience. The competitive analysis and UX reasoning are sound, but reasoning isn't evidence. The evaluation plan is how I'll find out if the reasoning holds.
Content authority takes time. The honest uncertainty: whether the SEO ramp will produce the audience before the motivation to sustain the project runs out. That's not a design problem. It's the real risk of building something this slowly, alone.
What wasn't done
I didn't conduct user interviews before building. I didn't run usability tests on the review page layout. The e-commerce UX pattern is based on competitive analysis and reasoning about mental models, not observed behavior with real users. Self-initiated, no research budget. The decisions are reasoned, not tested.
Prefer the narrative version?
View the 9-slide deckSource
The whole project lives in Figma.
Every artifact above comes from the file. Research briefs, IA, the assessment redesign 03a–03i, brand identity, design system, website pages, and the directions explored before the pivot. Eight sections, ten artifacts, thirteen component sets.
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